How can we help?

Filling in the form takes approximately 3 minutes. Most fields — your selling price, order count, ad spend — you'll know from memory. A few fields like your exact return rate or total app subscription costs may require a quick check of your Shopify admin. The analysis itself runs in 8 to 12 seconds once you submit.

No. Spashta currently works through manual data entry — you enter your numbers directly into the form. There is no Shopify app, no integration, and no account connection required. This means your store data stays entirely with you. We never access your Shopify account directly.

Shopify API integration is on the roadmap for a future release, which will allow automatic data pulling for repeat analyses.

Spashta's calculations are based on real Shopify fee structures — plan costs, transaction fee percentages by plan, Shopify Payments processing rates, and standard return impact models. The accuracy of your report depends directly on the accuracy of the numbers you enter. More precise inputs produce more precise outputs.

The AI writes the advisory narrative — it interprets and explains the calculated numbers. The calculations themselves are done in JavaScript before the AI ever sees them, which eliminates arithmetic errors completely.

The health score is a 0–100 composite score built from four weighted components:

True margin (up to 40 points) — Your net profit margin as a percentage of revenue. Capped at 60% margin = full 40 points.

Fee leak ratio (up to 25 points) — How much of your revenue is being consumed by avoidable fees. Lower fee leakage = higher score.

Ad efficiency ROAS (up to 20 points) — Your real profit per dollar spent on ads benchmarked against the $3 strong threshold.

Return rate (up to 15 points) — Penalty applied above the 8% healthy threshold. A return rate above 8% reduces this component.

Spashta calculates the estimated monthly dollar impact of every possible improvement for your store — plan upgrade savings, ad efficiency recovery, return rate reduction, app stack audit — and surfaces the one with the highest dollar value.

It's not a fixed rule list. A seller with a plan upgrade saving of $60/month but a ROAS problem worth $600/month will get the ad efficiency action, not the plan upgrade. The math drives the decision, not a predetermined hierarchy.

The priority action is only as relevant as the data you enter. If you entered an estimated return rate rather than your actual rate, or approximated your ad spend, the system may have calculated a different priority than what you're experiencing.

Run the analysis again with more precise numbers — particularly your return rate, total landed cost, and app subscriptions total — and the priority action should align more closely with your real situation.

Starter ($19) — One month of access. Full analysis, full report, full priority action. Best if you want to try the product or run a one-off health check.

Growth ($39) — Three months of access. Run analyses across multiple months to track how your financial health changes as you make improvements.

Pro ($69) — Six months of access. Best value for ongoing financial monitoring.

Monthly ($29/mo) — Ongoing rolling access. Cancel anytime.

Annual ($199/yr) — Best long-term rate. Includes AI intelligence features when available.

All plans include the full 6-section report, health score, and priority action.

The first 100 customers to purchase any plan become founding members. Founding members receive 50% off all future Spashta products — including new features, upgraded plans, and any tools we build next. This is a permanent benefit, not a temporary discount. Once the 100 founding member spots are filled, this offer closes.

If you've run your first analysis and the report didn't generate correctly due to a technical issue on our end, contact us at hello@spashta.io within 7 days and we'll make it right. We stand behind the product.

No raw financial data is stored. The numbers you enter — your cost price, selling price, ad spend — are used only to run your analysis and are deleted immediately after your report is generated. We don't sell them and we don't keep them in our database after your report is generated. Generating the report does involve sending them to our AI processor (Anthropic) at the moment of analysis — Anthropic doesn't use API inputs to train its models by default. See our Privacy Policy for full details.

Only the calculated report outputs — your health score, fee leak breakdown, AI narrative, and priority action — are saved to your account history so you can review past reports. The raw financial numbers you entered are not retained.

Spashta is built in Australia and complies with the Australian Privacy Act 1988. The platform is also compatible with GDPR for users in the European Union. All data is encrypted in transit via SSL. We do not sell, share, or monetise your data in any form.